Your data and security
The security of your data is one of our top priorities at Razuna. We are mindful of data storage and what we display within our application, ensuring nobody has access to your data.
Our infrastructure is hosted by different providers, namely Amazon, DigitalOcean and InMotion. In addition, all connections to these data centers are done over secure protocols and access is limited to private IP addresses. All of our data storage and management services are inaccessible from outside of our infrastructure. Securing Razuna' data and infrastructure is a top priority in our system architecture, and our software development practices.
Application security
All access to any of our applications is encrypted over SSL. This is the same security used by financial institutions.
Within our data center we encrypt any passwords and sensitive information, e.g. SMTP or IMAP credentials. With hashed and encrypted, not even the Razuna team can read your password or other information.
Furthermore, access to the core database is only provided to two Razuna team members. We do not provide access to your data to anyone else, nor scan your data for advertisement or reselling. Moreover, your data can only be accessed over private IP addresses and with the correct secure keys in place.
Email security
We do host our own email servers which are only accessible over TLS. Also, email sending is done over TLS (where available).
We do not scan or read any emails for advertisement or reselling purposes.
Provider security
We use Amazon, DigitalOcean, LiquidWeb, and Hetzner as our data center providers. All these providers have great track records for security.
Amazon publishes its security policy at https://aws.amazon.com/security, DigitalOcean publishes its security policy at https://www.digitalocean.com/security, Hetzner publishes many legal documents at https://www.hetzner.com/legal/, and LiquidWeb privacy policy is at https://www.liquidweb.com/policies/privacy-policy/.
Our use of multiple data centers ensures our application is both secure and robust with built-in failovers, so we can give our users a safe and robust experience while working with the Razuna application.
Reporting a security issue
If you feel you've found a security issue with Razuna please contact us. We're intent on maintaining the safest and most secure environment for your data. Please note, we do not maintain a bounty program nor offer any incentives.
GDPR
Razuna is fully committed to upholding GDPR compliance, and have provided a dedicated section for GDPR. We are also committed to helping our customers with their GDPR compliance configuration by providing robust privacy and security protections built into all Razuna services.
