We accept all major credit cards from all countries. You can also use wire transfer or send us a check (only for annual payments).
If you choose to keep using Helpmonks, simply choose which plan you'd like within your account. However, if you reach the end of your trial without choosing a plan, your account will be deactivated. For expired accounts we'll retain your data for a limited amount of time so that you can choose a plan and continue using Helpmonks as you've configured it.
As these are dedicated server and configured for you, we cannot offer a trial. Please sign up for a trial of our hosted edition to experience Razuna.
No problem. We are all busy. Simply email us at sales@razuna.com or chat with us. We are more than happy to extend your trial.
Surely, you can switch to a dedicated server at any point in time. We even help you migrate your assets and settings. Switching from a dedicated server to the hosted edition takes a bit more time and might incure some cost.
No, there is no contract or commitment for our monthly plans. You may cancel at any time through your account page.
We aknowledge the hard work that goes into your projects and love to support you. Simply email us at sales@razuna.com to discuss your requirements.
Yes, you can upload your files to Razuna at any time. If you are looking for a mass import then we can helps as well. Simply email us at sales@razuna.com or chat with us. We'll be happy to help.
Our hosted edition is a mix between servers in Europe and the USA. Your dedicated server can be deployed in New York, San Francisco, Fremont, Dallas, Atlanta, Toronto, Singapore, London, Amsterdam, Frankfurt, Bangalore, or Tokyo.
Please contact us at sales@razuna.com, chat with us right here, or schedule a demo. We'll be happy to help.